Tenant Fees

Description Charge
Housing ACT Tenancies
Holding Deposit Equivalent to one week’s rent, which will be put towards your first rent due on completion of the tenancy.
Any tenancy agreement specially negotiated clauses agreed after the tenancy agreement has been signed Up to £50, or for any reasonable costs incurred if these are higher than £50.
Traditional Deposit: Annual rent less than £50,000 Equivalent to five weeks’ rent.
Traditional Deposit: Annual rent more than £50,000 Equivalent to six weeks’ rent.
Change of Sharer Up to £50 for one new reference and providing a new tenancy agreement, or for any reasonable costs incurred if these are higher than £50.
Early Termination (at landlord’s discretion) All costs, fees, and charges incurred by the landlord for allowing early termination, including the agent’s existing or re-letting fees.
Stamp Duty Land Tax Payable on tenancies where the rent (for the whole time a tenant stays in the property) exceeds £125,000.
Bank Charges No charge for payments to UK bank accounts. £25 per payment to overseas accounts.
Default Fees and Charges
Late, unpaid, or returned rent payments 3% above the base rate of the Bank of England per annum, calculated daily.
Lost keys or other respective security devices Actual cost of replacement.
 
Non-Housing Act Tenancies (NHA)
Pre-Tenancy Application Charge (PTAC) Equivalent of one week’s rent or £600, which will be put towards your first rent due on completion of the tenancy.
Withdrawing from the tenancy Private tenancies: Minimum of £300 per person. Company tenancies: Minimum of £600.
Tenancy Paperwork £300 per tenancy for contract negotiation and arranging the tenancy.
Company Reference Checks £120 per reference.
Deposit Usually equivalent to six weeks’ rent, or if it is a high-end furnished property or you have a pet, usually equivalent to eight weeks.
Check-in and/or Check-out From £120 to £620 approx. Check your tenancy agreement to confirm responsibility for this charge.
Call-Out Services (including out of hours) £60 per hour and/or the contractor’s invoice where your actions or lack thereof result in us or a contractor attending the property to remedy the situation.
Last-minute cancellation or no cancellation of pre-arranged visits £60 per visit and any contractor invoice. If you cancel an appointment less than 24 hours before or if access to the property cannot be gained.
Hourly Rate £60 plus any replacement costs if we or the landlord must replace damaged or broken items, or return fixtures or fittings to their original position as per the inventory.
Late, unpaid, or returned rent payments 3% above the base rate of the Bank of England per annum, calculated daily.
Change of Sharer or Permitted Occupier £180 each time a change is requested and agreed by the landlord.
Renewal Negotiation £180 for each renewal. If additional referencing is required, £60 per reference.
Any tenancy agreement specially negotiated clauses agreed after the tenancy agreement has been signed £180 each time.
Early Termination (at landlord’s discretion) All costs, fees, and charges incurred by the landlord for allowing early termination, including the agent’s existing or re-letting fees.
Stamp Duty Land Tax Payable on tenancies where the rent exceeds £125,000.
Bank Charges No charge for payments to UK bank accounts. £25 per payment to overseas accounts.
Rent & Utility Bills The rent and utility bills as outlined in the tenancy agreement.
Liability for rent during early surrender Should a tenant surrender the tenancy early and the landlord agrees to re-let the property, the liability for rent will end once a new tenant is found and takes up occupation. However, the tenant will still need to cover the landlord’s costs in surrendering the tenancy and re-letting the property.